Frequently-asked questions regarding our VSAT and Voice-over-IP services, our terms and conditions, and other products and services are answered here.

A respository of information designed to assist our engineers and technically-literate customers. The following articles contain technical data covering a wide range of topics, from VSAT basics to tips for dealing with specific hardware.

For help troubleshooting your VSAT Internet service from Vyrix Systems, or for specific problems with your hardware from IPPBX, Tachyon, and more, please visit our Troubleshooting Guide section.

To download the manuals for your VSAT, network, wireless, or VOIP hardware, please visit our Equipment Manuals section. Vyrix Systems provides these manuals solely as a service to our customers, and makes no claims as to their accuracy. Vyrix Systems does not provide support to hardware except that which is covered by your service agreement, warranty, or terms and conditions.

Software for configuring VSAT and network hardware. For Vyrix Systems engineers and (by special approval) technically literate customers only. Use may constitute a violation of warranty; do so at your own risk.

Before contacting support, please see the frequently-asked questions, and follow the basic steps in the troubleshooting guides. The support staff will require several pieces of information found in the troubleshooting process in order to help you. You can contact support via the contact support page.